How to Clean Shure Earphones

You notice a drop in the sound level of your favorite Shure earphones and it’s starting to get worse. Is it the cable?  The drivers? Maybe the sound source?  You keep turning the volume up – and … nothing.

Chances are the solution is as simple as cleaning earwax, dust and debris from the inside of the earphone nozzles.  In this video, Shure’s Sean Sullivan and Chris Lyons show you a 10-second technique for keeping your earphones sounding as good as the day you got them by using the right tool for the job.

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Davida Rochman

Davida Rochman

A Shure associate since 1979, Davida Rochman graduated with a degree in Speech Communications and never imagined that her first post-college job would result in a lifelong career that had her marketing microphones rather than speaking into them. Today, Davida is a Corporate Public Relations Manager, responsible for public relations activities, sponsorships, and donation programs that intersect with Shure at the corporate and industry level.

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  • Adria says:

    Hi, my Shure SE112 earphones didn’t come with a cleaner, but one of the phones is blocked. How can I get one?

  • Steve says:

    Is it possible to clean just the black foam tops in a ultrasonic cleaning bath?

    • Rebecca Senft Webmaster says:

      Hey, Steve. Thanks for the question! We would actually recommend gently rinsing them with warm water. We also sell replacement sleeves if you believe a replacement is necessary.

  • Ervin lee says:

    Is it safe to soak my black foam ear tips that came with my SE425 in hydrogen peroxide to clean off the ear wax? Or is only a wet paper towel still the best method. I don’t want to permanently damage the compression foam tips. Thanks.

    • Rebecca Senft Davida Rochman says:

      Hi Ervin! We have not tested using hydrogen peroxide to clean earphones. We would recommend just using mild dish soap and warm water, as we know that this won’t damage the earphones. Also, be sure to let the tips dry completely before reinstalling. Thanks!

  • Gary mehlbrech says:

    One side of my 215’s is blocked.. I’m too deep for the tool..
    How can I clean that?

    • Rebecca Senft Davida Rochman says:

      Hi, Gary!

      Sorry to hear about your earphones! It’s important not to press deeper into the nozzle, as this could damage the damper/filter. Please reach out to our customer support team at, as they can advise you best on your specific situation.

  • Jon says:

    This works great for the smaller headphones. How would I go about cleaning something deep in the canal of the KSE1500s?

    • Davida Rochman Davida Rochman says:

      Hi Jon. Thank you for your question. Here is a reply from Sean Sullivan, the product manager for the KSE1500.

      Fortunately, debris in the canal typically builds up toward the open end of the nozzle.

      Because the nozzle for the KSE1500 is transparent, most debris can be seen through the wall of the nozzle. The provided cleaning tool is just about the perfect size for being able to maneuver around to clean the nozzle.

      You wouldn’t want to stick anything in the nozzle that would be long/deep enough to possibly damage the internal components. KSE1500, SE215, and SE112 don’t require a filter in the nozzle, but the 315,425,535,846 all have sound shaping filters in the nozzle that can be damaged if the nozzle cleaning tool is inserted too deeply or with too much pressure.

      Frequent cleaning is the best way to ensure that debris will not build up enough to start affecting earphone performance.

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