Shure Wireless Workbench® 6: Setting Conflicts (Part 2)

Edited Transcript:

In this video tutorial, we will look at Settings Conflicts. This is the second video about how users can apply certain settings from offline devices or online devices while using Wireless Workbench 6.

In part one of this video series, we talked about how users can manually select the settings from an offline device that they have pre-configured and apply the same settings to an online device when they arrive at the venue.

In this tutorial, users will learn to connect to their devices first, then make changes when they are offline, allowing those changes to automatically be applied the next time they connect to their devices.

Change Settings While Offline in Wireless Workbench

In your inventory, you will usually have different devices on different channels that correspond to a show. When you arrive at the show and connect to your equipment, you can make changes directly to the gear.

Later in the day, you may need to make changes to device or channel settings, even after you have disconnected from all the gear. Running WWB away from your system, even while your devices are offline, you can still make certain changes, like renaming channel names or changing frequencies.

After you return to the venue and reconnect to your gear, you will want to apply these changes that are currently preserved in an offline configuration of Wireless Workbench to the actual devices themselves. This is another version of the settings conflict application, which we’ve discussed before.

To use this, just connect to your network when you’re back with range of your gear, and Wireless Workbench will recognize those specific devices in Wireless Workbench actually correspond to physical devices. When connecting back to this network, Wireless Workbench will notice the changes and send the following prompt: “There are different settings between the  online devices and the settings saved in Wireless Workbench.” The prompt will also have a selection allowing the user to retain either the online device configurations or the offline Wireless Workbench configurations.

If you want the offline changes to be retained, click “Wireless Workbench,” followed by “Apply to All.”

You can also expand this prompt by clicking on “Detailed Options” at the bottom of the window. This option will provide you a list of all the devices that have different offline and online settings.

One thing to note, changes to these devices fall into two different categories: frequency settings and device settings.

Frequency settings correspond to the frequency that the device is tuned to (frequency, group, channel, and the like), while device settings correspond to other properties (channel name, operational parameters, and so on).

The “Detailed Options” selection gives you the granularity to pick and choose between the frequency and device settings for each device. For example, you could just use the frequency settings from Wireless Workbench and then retain all the device settings from the online device.

It is important to note that you do not need to manually drag and drop anything during the above-mentioned process. Wireless Workbench will detect that the offline and online versions of certain devices are the same, and it will prompt you to resolve settings conflict, provided you have already discovered those devices first in Wireless Workbench.

This is a really helpful feature for users to know. All you need to do is first connect to your gear. You are then free to disconnect and make all the required and desired changes and quickly apply a number of settings conflicts to multiple devices all at once, straight from Wireless Workbench.

Settings Conflict Icon in Wireless Workbench

Lastly, you may see an orange triangle to the left of the devices in Wireless Workbench. These triangles indicate that there are pending settings conflicts that you need to resolve. You will not be able to interact with device until you have resolved those settings conflict, as Wireless Workbench needs to know which of the settings you desire to retain. Once you apply the settings according to the steps mentioned above, the orange triangles will disappear.

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Sam Drazin

Sam Drazin

Sam is a Product Manager for software products at Shure. A graduate of the University of Miami (Coral Gables, FL) with a BS in Music Engineering, Sam is thrilled to be working on products he uses regularly himself. In his free time, Sam can be found playing keys in jazz combos around the city, or cooking with various international ingredients and experimental new kitchen gear at home. He started with Shure as an intern, and has been full time with the company since 2010.

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